{"id":27568,"date":"2026-04-24T09:48:21","date_gmt":"2026-04-24T07:48:21","guid":{"rendered":"https:\/\/www.tilman.be\/contact\/plainte\/"},"modified":"2026-05-05T09:51:45","modified_gmt":"2026-05-05T07:51:45","slug":"complaint","status":"publish","type":"page","link":"https:\/\/www.tilman.be\/en\/contact\/complaint\/","title":{"rendered":"Make a complaint"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27568\" class=\"elementor elementor-27568 elementor-27463\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3953cd elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"c3953cd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7841c9e\" data-id=\"7841c9e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9fa6b7 elementor-widget elementor-widget-image\" data-id=\"d9fa6b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1900\" height=\"475\" src=\"https:\/\/www.tilman.be\/wp-content\/uploads\/2018\/11\/tilman_contact-batiment.png\" class=\"attachment-full size-full wp-image-761\" alt=\"\" srcset=\"https:\/\/www.tilman.be\/wp-content\/uploads\/2018\/11\/tilman_contact-batiment.png 1900w, https:\/\/www.tilman.be\/wp-content\/uploads\/2018\/11\/tilman_contact-batiment-300x75.png 300w, https:\/\/www.tilman.be\/wp-content\/uploads\/2018\/11\/tilman_contact-batiment-768x192.png 768w, https:\/\/www.tilman.be\/wp-content\/uploads\/2018\/11\/tilman_contact-batiment-1024x256.png 1024w, https:\/\/www.tilman.be\/wp-content\/uploads\/2018\/11\/tilman_contact-batiment-600x150.png 600w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b7361e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"0b7361e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0b5a25a\" data-id=\"0b5a25a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3cf3f3 elementor-widget elementor-widget-image\" data-id=\"e3cf3f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.tilman.be\/wp-content\/uploads\/2018\/10\/tilman_logo-q-carre-200x200.png\" title=\"tilman_logo-q-carre\" alt=\"tilman_logo-q-carre\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-930ba19 elementor-widget elementor-widget-text-editor\" data-id=\"930ba19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Tilman<sup>\u00ae<\/sup> S.A.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9909882 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9909882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-location-arrow\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Zone d\u2019activit\u00e9s Sud, 15 <br \/>B-5377 Baillonville <br \/>BELGIUM <br \/>50\u00b016\u201950.5\u2033N 5\u00b021\u201904.2\u2033E<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+32 (0) 84 320 360<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-fax\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+32 (0) 84 320 375<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@tilman.be<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Contact schedule:<\/b> <br \/>8:00 am \u2013 5:00 pm<br \/> (Monday to Friday)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-edit\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>VAT NUMBER:<\/b> BE 0458 493 759<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1df1194 elementor-widget elementor-widget-heading\" data-id=\"1df1194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Join us on :<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0900ae2 e-grid-align-left elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"0900ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-035e134\" href=\"https:\/\/www.facebook.com\/labotilman\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-f74dee0\" href=\"https:\/\/www.instagram.com\/tilman_be\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-46756e2\" href=\"https:\/\/www.linkedin.com\/company\/tilman\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-repeater-item-a581c66\" href=\"https:\/\/www.youtube.com\/@laboratoiretilman5566\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Youtube<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-youtube\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-5d727c8\" data-id=\"5d727c8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de19c79 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"de19c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline_zigzag&quot;,&quot;highlighted_text&quot;:&quot;complaint&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">You contact us <br \/>about a <\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">complaint<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">:<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4282f6f elementor-widget elementor-widget-text-editor\" data-id=\"4282f6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wpcf7 no-js\" id=\"wpcf7-f27586-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"27586\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/27568#wpcf7-f27586-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"27586\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f27586-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:27586,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-5.8.1&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.2&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.3&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.5&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.2&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.3&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.4&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.5&quot;:true}}\" \/><input type=\"hidden\" name=\"_uacf7_hidden_conditional_fields\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"uacf7-form-wrapper-container uacf7-form-27586  \"><div class=\"bloc-plainte\"><h5>INFORMATION CONCERNING THE COMPLAINANT<\/h5>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nom\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your last name\" value=\"\" type=\"text\" name=\"nom\" \/><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"prenom\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your first name\" value=\"\" type=\"text\" name=\"prenom\" \/><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone-number\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-phonetext wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-phonetext\" data-numberonly=\"true\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your phone number\" value=\"\" type=\"text\" name=\"phone-number\" \/><input type=\"hidden\" name=\"phone-number-country-code\" class=\"wpcf7-phonetext-country-code\" \/><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"adresse-mail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your e-mail address\" value=\"\" type=\"email\" name=\"adresse-mail\" \/><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"pays\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your country\" value=\"\" type=\"text\" name=\"pays\" \/><\/span><\/p>\n<p>I am: <span class=\"wpcf7-form-control-wrap\" data-name=\"type-client\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"type-client[]\" value=\"a patient\" \/><span class=\"wpcf7-list-item-label\">a patient<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"type-client[]\" value=\"a pharmacist*\" \/><span class=\"wpcf7-list-item-label\">a pharmacist*<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"type-client[]\" value=\"a physician\" \/><span class=\"wpcf7-list-item-label\">a physician<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"type-client[]\" value=\"a retailer\" \/><span class=\"wpcf7-list-item-label\">a retailer<\/span><\/label><\/span><\/span><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nr-apb\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"*BPA number (if you are a Belgian pharmacist)\" value=\"\" type=\"text\" name=\"nr-apb\" \/><\/span><\/p>\n<hr\/><\/div>\n<div class=\"bloc-plainte\"><h5>INFORMATION ABOUT THE IMPACTED PRODUCT<\/h5>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"code-article\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Article code (CNK)\" value=\"\" type=\"text\" name=\"code-article\" \/><\/span><br\/><span style=\"font-size:12px; color:#004077;\"<em>A 7-digit code located under a barcode printed on your product box<\/em><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nom-produit\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Product name\" value=\"\" type=\"text\" name=\"nom-produit\" \/><\/span><br\/><span style=\"font-size:12px; color:#004077;\"<em>Whole name mentioned on your product box<\/em><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"numero-lot\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Batch number\" value=\"\" type=\"text\" name=\"numero-lot\" \/><\/span><br\/><span style=\"font-size:12px; color:#004077;\"<em>in the coding area on your product box<\/em><\/span><\/p>\n<p>Product purchased: <span class=\"wpcf7-form-control-wrap\" data-name=\"lieu-achat\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"lieu-achat[]\" value=\"Online\" \/><span class=\"wpcf7-list-item-label\">Online<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"lieu-achat[]\" value=\"at a pharmacy\" \/><span class=\"wpcf7-list-item-label\">at a pharmacy<\/span><\/label><\/span><\/span><\/span><br\/><span style=\"font-size:12px; color:#E4032E;\"<em>If you purchased your product in a pharmacy, it is best to submit your complaint through your pharmacist who will proceed with the return of the product(s) concerned.<\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"date-achat\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Date of purchase\" value=\"\" type=\"text\" name=\"date-achat\" \/><\/span><br\/><span style=\"font-size:12px; color:#004077;\"<em>Or approximate date if the accurate one is unknown.<\/em><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"plainte-details\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Complaint details :\" value=\"\" type=\"text\" name=\"plainte-details\" \/><\/span><\/p>\n<p>Upload a photo: <span class=\"wpcf7-form-control-wrap\" data-name=\"file-269\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-269\" \/><\/span> <i>(JPG, PNG \u2013 Max. 5MB)<\/p><\/div>\n<p style=\"font-size:12px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-1\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-1\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">By submitting this form, I agree that the personal data provided above may be processed by Tilman for the purpose of handling my complaint. The processing is carried out based on your consent, and your personal data is kept for the time necessary to ensure the follow-up of your complaint. You can withdraw your consent at any time, but this will not affect the validity of the processing carried out before this withdrawal. You can also request to consult, modify, limit, or delete your personal data. For more information on how your data is processed, the rights you can exercise, and the possibility of filing a complaint with the supervisory authority, please refer to our privacy statement. Our Data Protection Officer can be contacted at dpo@tilman.be.<\/span><\/label><\/span><\/span><\/span><\/p>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"SEND YOUR COMPLAINT\" \/><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tilman\u00ae S.A. Zone d\u2019activit\u00e9s Sud, 15 B-5377 Baillonville BELGIUM 50\u00b016\u201950.5\u2033N 5\u00b021\u201904.2\u2033E +32 (0) 84 320 360 +32 (0) 84 320 375 info@tilman.be Contact schedule: 8:00 am \u2013 5:00 pm (Monday to Friday) VAT NUMBER: BE 0458 493 759 Join us on : Facebook Instagram Linkedin Youtube You contact us about a complaint :<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2995,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27568","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/pages\/27568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/comments?post=27568"}],"version-history":[{"count":3,"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/pages\/27568\/revisions"}],"predecessor-version":[{"id":27589,"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/pages\/27568\/revisions\/27589"}],"up":[{"embeddable":true,"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/pages\/2995"}],"wp:attachment":[{"href":"https:\/\/www.tilman.be\/en\/wp-json\/wp\/v2\/media?parent=27568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}